Motivation de Service Public : que nous apprend la recherche
Il existe de nombreuses théories liées aux leviers de motivation au travail, avec des facteurs reconnus (rémunération, reconnaissance, responsabilité, autonomie), mais des recherches menées dans plusieurs pays ont montré qu'il existe des facteurs de motivation très spécifiques aux services publics : on les rassemble dans l'expression Motivation de Service Public (MSP).
Références bibliographiques
Andersen (L.B). Heinesen (E). et HolmPedersen (L), How does public service motivation among teachers affect student performance in schools ?, 2014, JPART 24 :651-671.
Bellé (N). Experimental evidence on relationship between public service motivation and job performance, 2012, Public Adminsitration Review, Vol.73, Iss.1, pp.143-153.
Buelens (M). et Van den Broeck (H). An analysis of difference in work motivation between public and private sector organizations, 2007, Public Administration Review, January/February 2007, pp.65-74.
Homberg (F)., McCarthy (D). et Tabvuma (V). A meta-analysis of the relationship between public service motivation and job satisfaction, 2015, Public administration Review, Vol. 75, Iss.5, pp.711-722.
Mostatafa (A.M.S)., Gould-Williams (J.S). et Bottoley (P)., High-performance human resource pratices and employee outcomes : the mediating role of public service motivation, 2015, Public Administration Review, Vol. 75, Iss. 5, pp.747-757.
Paarlberg (L). & Perry (J.L). Public service motivation research : lessons for practice, 2017, Public Adminstration Review, vol.77, Iss. 4, pp.529-542.
Taylor (J). Public service motivation, relational job design, and job satisfaction in local government, 2014,Public Administration, Vol. 92, n°4, 2014, pp. 902-918.
Teo (S.T.T)., Pick (D)., Xerri (M). et Newton (C). Person-organization fit and public service motivation in the context of change, 2015, Public Management Review, Vol. 18, n° 5, pp.740-762.
Vandenabeele (W)., Brewer (G.A). & Ritz (A). Past, present, and future of public service motivation research, 2014, Public administration, Vol.92, n°4, 2014, pp.779-789.